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NewsStoriesAI + Advocacy: Why We Should Never Give Up Hope on a Diagnosis

July 23, 2025

For many families navigating rare and undiagnosed conditions, the search for answers can feel endless. But a recent case reminds us why we should never give up hope—especially when advocacy, advanced medical knowledge, and cutting-edge technology work together.

After years of chronic pain and 17 specialists unable to find a diagnosis, a 4-year-old named Alex finally got the answers he needed when his mom turned to an unlikely source: ChatGPT. She entered Alex’s symptoms and MRI findings into the AI tool, which suggested a rare spinal condition called tethered cord syndrome. A neurosurgeon later confirmed the diagnosis, and Alex underwent surgery that finally brought him relief (Business Insider).

This remarkable story demonstrates what’s possible when patient persistence, provider experience, and evolving technology intersect. It’s also a powerful reminder that patients and caregivers should feel empowered to speak up, keep asking questions, and seek second opinions. As tools like AI continue to evolve, they can supplement—not replace—the years of expertise and compassion that medical professionals bring to each case.

At WI Rare, we believe every person deserves to be seen, heard, and believed. Whether your journey includes ten appointments or one hundred, your voice matters—and breakthroughs can happen when you least expect them.

Let’s continue to advocate together for access, awareness, and answers.