Dial: UW Health Customer Service or Patient Relations Number.

Representative: Thank you for calling UW Health. How can I assist you today?

You: Hi, my name is [Your Name], and I’m a patient who relies on UW Health for my family’s medical care. I’m calling because I’m very concerned about the ongoing negotiations with Blue Cross Blue Shield. I want to know what UW Health is doing to ensure that BCBS patients don’t lose access to their providers.

Representative: I understand your concern. While we can’t discuss specifics of negotiations, I can assure you that we’re working toward the best outcome for our patients.

You: I appreciate that, but I just want to make sure UW Health understands how important this is to families like mine. We depend on UW Health specialists for ongoing and complex care, and losing in-network access would be devastating. (insert 3 to 5 reasons you need to keep UW in network)

If an agreement isn’t reached, it could force us to switch providers, disrupt treatment plans, and create financial burdens we shouldn’t have to face.

I really hope UW Health is doing everything possible to come to an agreement with BCBS. Can you pass my concerns along to the team handling negotiations?

Representative: Yes, I can document your concerns.

You: Thank you. Please know that families like mine are counting on UW Health and BCBS to find a solution. I appreciate your time.

End Call.

[Date]

[Employer’s Name]
[Company Name]
[Company Address]
[City, State, ZIP Code]

Subject: Ensuring Continued Access to UW Health Providers

Dear [Employer’s Name],

I am writing to express my deep concern about the ongoing negotiations between Blue Cross Blue Shield and UW Health. As an employee and a member of the [Company Name] health insurance plan, I want to stress how critical it is for my family that UW Health remains an in-network provider. Losing access to these providers would have a significant and detrimental impact on our healthcare.

For my family, UW Health is not just a preferred option—it is an essential one. We rely on their specialists for ongoing and complex medical care, and the thought of having to disrupt those relationships and find alternative care is overwhelming. The continuity of care we receive from UW providers is irreplaceable, and shifting to out-of-network care or scrambling to find new providers could lead to delays in treatment and increased out-of-pocket costs that would place a serious burden on our family.

I know that healthcare negotiations are complicated, but I urge [Company Name] to prioritize ensuring that BCBS continues to work toward an agreement with UW Health. Access to quality, specialized care is a key factor in maintaining the well-being of employees and their families. I hope that you will take into account the real-life impact this would have on families like mine and advocate for a resolution that keeps UW Health in-network.

Thank you for your time and for considering how important this issue is for the employees who depend on UW Health. I appreciate any efforts you can make to help ensure that BCBS and UW Health reach an agreement.

Sincerely,

[Your Name]
[Your Address]
[City, State, ZIP Code]
[Your Email]
[Your Phone Number]